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At Belmont Grand, we offer free standard shipping within the USA. Orders are processed during our regular business hours, and we provide clear handling and transit time estimates so you know what to expect after placing your order.

Shipping Area

We currently offer shipping within the United States (USA).

Shipping Cost: Free Shipping

Currency: USD

Order Cut-Off Time

Our daily order cut-off time is 3:00 PM (GMT-07:00), Monday through Friday.

Orders placed after the daily cut-off time may be processed on the next business day.

Processing & Handling Time

Orders are generally processed and prepared for shipment within 1–2 business days, Monday through Friday.

Handling time refers to the time needed to prepare your order before it is handed over to the shipping carrier.

Transit Time

After an order has been processed and shipped, standard transit time is approximately 3–5 business days, Monday through Friday.

Actual delivery time may vary depending on the destination and carrier processing.

Estimated Total Shipping Time

The estimated total shipping time, including both order handling and carrier transit, is:

4–7 business days, Monday through Friday.

This estimate is calculated from the combination of:

Handling: 1–2 business days

Transit: 3–5 business days

Total: 4–7 business days

Shipping Carrier

Orders within the USA may be shipped through an appropriate domestic shipping carrier based on the order and delivery destination.

The available carrier may vary depending on shipping requirements and fulfillment arrangements.

Delivery Information

Once your order has been processed and shipped, applicable shipping information or tracking details will be provided when available.

Please make sure your shipping address is complete and accurate when placing your order. An incorrect or incomplete address may affect delivery time.

At Belmont Grand, we want our customers to have a clear understanding of our return, exchange, cancellation, and refund process. This policy explains the conditions and timelines that apply to eligible orders shipped within the USA.

Returns

We accept returns for both defective and non-defective products within 30 days of purchase.

To be eligible for a return, the product must be new and unused. Returns are accepted by mail using the return process provided by Belmont Grand.

For eligible returns, the return label is free of charge and can be downloaded and printed. We do not charge a restocking fee.

Exchanges

We accept exchanges for eligible products within the 30-day return window.

The product must be new and unused to qualify for an exchange. If you would like to exchange an item, please contact us with your order details so we can provide the appropriate return instructions.

Order Cancellation

Orders can be cancelled within 1 hour of placing the order.

If you need to cancel your order, please contact us as soon as possible during this cancellation period. After the 1-hour cancellation window, the order may no longer be eligible for cancellation.

Refunds

Once an eligible returned product has been received and processed, the refund will be issued within 7 days.

The time required for the refunded amount to appear in your account may vary depending on your payment provider or financial institution.

Return Method & Address

All approved returns are handled by mail. Customers should follow the return instructions provided by Belmont Grand and use the applicable return label.

Return Address:

Smurnoy AP LLC

1603 Capitol Ave 413 e172

Cheyenne, WY 82001, USA

Please contact us before sending a return so that we can provide the appropriate return instructions.

Contact Belmont Grand

If you have questions about a return, exchange, cancellation, or refund, our customer support team is available to assist you.